Thanks for your time and your cooperation on this. Note: The file will be large, so upload it to the Dcoument Cloud storage, generate the share link and send it to us: Īlso, please share the Acrobat.dll,AcrobatRes.dll,Acrobat.exe present at the installation location –įor 64-bit - C:\Program Files\Adobe\Acrobat DC\Acrobatįor 32-bit - C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat Press Win+R and type "%LOCALAPPDATA%\CrashDumps" and press Enter. Retry the scenario where Acrobat crashes. REG ADD "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps" /v DumpType /t REG_DWORD /d 0x00000002.REG ADD "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps" /v DumpCount /t REG_DWORD /d 0x00000040.REG ADD "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps" /v DumpFolder /t REG_EXPAND_SZ /d "%LOCALAPPDATA%\CrashDumps".REG ADD "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps".Run these four commands in a one-by-one manner: To investigate further, we would need the crash logs from the affected machines. Please follow the below to generate the crash logs: Press the' Start' key and search for 'cmd'. ![]() Hi you are doing well and sorry to hear that
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